8x88 Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how we collect, store, and use your data.
Introduction & Applicability
8x88 ("we", "us", or "the platform") provides a safe and reliable online betting and gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use the 8x88 platform, how that information is used, who it may be shared with, and what rights you have regarding this process.
When you visit the 8x88 website (https://8x88.lat), register an account, log in, or use any of our services, you will be considered to have agreed to the terms of this Privacy Policy. We therefore ask you to read this Policy carefully.
This policy applies only to the 8x88 platform. Third-party websites or services may have their own privacy policies, and we are not responsible for those.
What Information We Collect
We may collect various types of information depending on the nature of our relationship with you and how you use our services. These are described in detail by category below.
2.1 Information You Provide Directly
This includes information you provide yourself during account registration or login:
- Full name, username, and password
- Email address and mobile number
- Date of birth (for age verification — only users aged 21 and above may access the service)
- Information linked to payment services (such as bKash, Nagad, Rocket, or Upay account numbers)
- KYC documents required for identity verification
- Any information you provide when contacting customer support
2.2 Automatically Collected Information
When you use the 8x88 platform, our systems automatically collect certain technical information:
- IP address and device identifiers
- Browser type, version, and operating system
- Pages visited, session duration, and click patterns
- Information obtained from cookies and similar tracking technologies
- Gaming activity, betting history, and transaction records
2.3 Information Received from Third Parties
In some cases we may also receive information about you from third parties, such as:
- Transaction confirmation information from payment processors (bKash, Nagad, Rocket, Upay)
- Information received from fraud prevention and identity verification services
- Information about unusual activity from cybersecurity partners
How We Use the Information Collected
8x88 uses the information collected for the following purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and ensuring secure login to accounts
- Processing deposits and withdrawals
- Managing bonuses, promotions, and VIP benefits
- Maintaining gaming history and transaction records
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Identifying suspicious or fraudulent activity
- Taking necessary steps for anti-money laundering (AML) compliance
- Protecting minors by ensuring age verification
3.3 Customer Service Improvement
- Communicating with you directly and resolving issues
- Analyzing feedback to improve service quality
- Keeping you informed about new features, games, or promotions
- Recommending responsible gaming tools
3.4 Legal Compliance
To comply with applicable laws and regulations, 8x88 may be legally required to retain and disclose your information in certain circumstances. This may include instructions from regulatory authorities or courts.
Information Sharing and Disclosure
8x88 does not sell your personal information. However, necessary information may be shared with third parties in the following limited circumstances:
4.1 Service Provider Partners
Limited information is shared with our trusted partners to operate the service, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These partners use the information only for specific purposes and are bound by strict confidentiality agreements.
4.2 Disclosure for Legal Requirements
In compliance with applicable Bangladeshi law, 8x88 may be required to disclose your information in order to fulfill a valid order from a court or competent authority. In such cases we provide only the information legally required.
4.3 Fraud Prevention and Security
Specific information may be shared with relevant security agencies to address serious fraud, money laundering, or other harmful activity.
Important: Your information will never be sold or transferred to third parties for advertising or commercial purposes.
Cookies and Tracking Technologies
The 8x88 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
5.1 Cookies We Use
- Essential cookies: Required to maintain login sessions and ensure the core functionality of the site
- Functional cookies: Used to remember your preferences and settings
- Analytics cookies: Help us analyze usage patterns to improve service quality
- Security cookies: Used to detect and prevent fraud
5.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may affect some key functions of the platform.
Data Protection and Security
To keep your information secure, 8x88 has put in place industry-standard technical and organizational measures.
- SSL/TLS encryption is used for all data transfers
- Passwords and sensitive information are encrypted using strong hashing algorithms
- Firewalls and intrusion detection systems are active to prevent unauthorized access to the system
- Regular security audits are conducted to identify vulnerabilities
- Database access is strictly limited and every access is logged
- Staff receive regular training on privacy and data protection
While we strive to maintain the highest level of security, no method on the internet is completely risk-free. If you notice any suspicious activity, please contact us immediately.
Data Retention
How long your information is retained depends on the type of information and the purpose for which it was collected:
- Information for active accounts is retained for as long as the account remains active
- Financial transaction records are retained for the period required to meet legal obligations
- Even after an account is closed, information necessary to fulfill legal obligations may be retained for a specified period
- Information related to marketing communications is deleted after consent is withdrawn
Once the purpose has been fulfilled, we securely delete or anonymize your personal information.
Your Data Rights
You have the following rights regarding your personal information:
8.1 Right of Access and Portability
You may request a copy of the personal information we hold about you. We will provide your information in a readable and accessible format.
8.2 Right to Rectification
If there is incorrect or incomplete information in your account, you have the right to request that it be corrected. You can do this through account settings or by contacting customer support.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain information needed to fulfill legal obligations for a limited period.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing or non-essential purposes. Contact us at [email protected].
8.5 Right to Withdraw Consent
Where information is being processed on the basis of your consent, you may withdraw that consent at any time. However, any processing carried out prior to withdrawal will remain valid.
To exercise any of the above rights, please contact us. We will make every effort to respond to your request as quickly as possible.
Protection of Minors
8x88 is an adult service and is intended only for individuals aged 21 and above. We do not knowingly collect information from any person under the age of 21.
Age verification measures are in place during account registration. If we learn that a minor has created an account using false information, that account will be closed and the relevant information will be deleted.
Changes to the Policy
We may update this Privacy Policy as our services or legal requirements change. For significant changes, we will notify you by email to your registered address or via a notice on the platform.
Continued use of the platform after a change has been made will be considered acceptance of the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our team is available 24/7 to assist you.
Live Chat: Use the platform's live chat for direct support available 24/7
Email: [email protected]
For privacy-related requests, please include "Privacy Request" in the subject line of your email.
For more information, see our other policies